Return & Exchange Policy

Return and Exchange Policy for MCSG Manufacturers:

Thank you for shopping at MCSG Manufacturers. We want you to be completely satisfied with your purchase. Please review our return and exchange policy below:

Returns:

• We accept returns within 7 days of delivery only in cases where the product is defective or damaged upon arrival.
• To initiate a return, please contact our customer service team within 7 days of receiving your order and provide details of the defect or damage.

Exchanges:

• We accept exchanges in case of any size issue within 7 days of delivery.
• Please contact our customer service team within 7 days of receiving your order to request an exchange due to a size issue.
• Going forward, the return courier charge for any exchange will be borne by the customer.

Exchange Procedure:

1. Contact our customer service team to request an exchange due to a size issue within 7 days of delivery.
2. Our team will provide you with the return address for the exchange parcel.
3. Pack the item securely and ship it back to us at your expense.
4. Include a note with your name, order number, and the size you require in exchange.

Inspection and Approval:

• Once we receive your returned item, we will inspect it to ensure it meets our exchange criteria.
• If approved, we will process the exchange and ship the replacement size to you.

Non-Exchangeable Items:

• Items must be unworn, unwashed, and in their original condition with tags attached to be eligible for exchange.

Contact Us:

If you have any questions or concerns regarding our return and exchange policy, please contact our customer service team for assistance at contact@mcsgmanufacturers.com.

Thank you for shopping at MCSG Manufacturers.

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